iCloud Integration with Marketingplex

Modified on Thu, 04 Jan 2024 at 01:08 PM

Overview

Before diving into the details of iCloud integration, it's essential to note a few key points:

  • The iCloud Calendar integration is specifically designed for Round Robin, Collective, Class Booking, and Service Calendar.

  • Two-way event syncs are possible with iCloud integration: events created in Marketingplex can sync to iCloud, and events created in iCloud can sync to Marketingplex.

iCloud Integration is not supported for Simple Calendars


Data Flow: Marketingplex to iCloud

When events are created in Marketingplex and synced to iCloud:

  • Any changes made in Marketingplex will be reflected in the connected iCloud calendar for the user.

  • Any changes made in iCloud calendar will be reflected in the Marketingplex calendar (excluding event deletions).

This ensures that events created or modified in the Marketingplex app are seamlessly pushed to your iCloud calendar, and vice versa.

If an event is deleted in iCloud calendar then it is not updated on the Marketingplex Calendar. This is a limitation with iCloud Integration.


Blocked off slot created in Marketingplex calendar will not sync to iCloud


Data Flow: iCloud to Marketingplex

When events are created in iCloud and pushed to Marketingplex:

  • Any changes made in iCloud calendar will be reflected in the Marketingplex calendar 

  • Any changes made in Marketingplex calendar will be reflected in iCloud.

For example, if you create an appointment in iCloud, such as "Pick John from school," it will also be synced and shown in the Marketingplex calendar, and any subsequent changes made in iCloud will be mirrored in the Marketingplex Calendar application.

Important Information specifically for iCloud Integration


Contact creation from iCloud events to Marketingplex is not supported. Which also means that all the events coming in from iCloud would be treated as Blocked Slots and not appointments.


If a Blocked Slot is created in the Marketingplex calendar for a user, that would not sync to the iCloud Calendar


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