Conversation AI: Live Chat Channel in Workflow Action

Modified on Fri, 6 Sep at 1:14 PM



What's New?

We’ve added the ability to include live chat as a channel in workflow actions. This new feature allows you to seamlessly integrate live chat into your workflows, enhancing real-time communication within your automated processes.

How it Works:

While adding a conversation AI bot in the workflow action, now you can select Live Chat as an option there.


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