Account Settings

Modified on Thu, 28 Dec, 2023 at 12:24 PM

Media Library Specs & Formats

When it comes to media within the system, it is important to know which media types and formats are supported. Here is the list of media, broken down by feature.


Funnels:

When the media library is accessed from funnels the following types of media can be uploaded with the corresponding size constraint for different elements

Adding the Image element in a funnel:

When the media library is opened for uploading media for an image element by clicking on


File types allowed:

Type

Extension

PNG

png

JPEG

.jpg, .jpeg, .jfif, .pjpeg, .pjp

TIFF/X-TIFF

.tif, .tiff

WEBP

.webp

SVG

.svg

ICON

.ico, .cur

GIF

.gif


Please Note: 

Maximum upload file size allowed:

- Videos - 4GB

- Documents - 100MB

- Audio - 100MB

- Images - 100MB


Social Planner:

Adding Image:

Social Planner - Allowed File Types 



Please Note: 

Maximum file size allowed: 10 MB

Adding Video:




Social Planner - Allowed Video Types

File Type

Type

Extension

Video

avi

.avi


QuickTime

.qt, .qtc, .mov, .moov, .moov


MP4 video

.mp4


Ogg video

.ogv


windows media video

.wmv, .asf


WebM video

.webm

Please Note: 

Maximum file size allowed: 1 GB


Direct Media Library Access:

When the media library is accessed through the following ways all the below-mentioned file types are supported with an upload file size limit:

  • Videos - 4GB

  • Documents - 100MB

  • Audio - 100MB

  • Images - 100MB

SITES ➝ MEDIA


SETTINGS ➝MEDIA from the left sidebar menu

Media Library - Allowed File Types

File Type

Type

Extension

Image

PNG

png


JPEG

.jpg, .jpeg, .jfif, .pjpeg, .pjp


TIFF/X-TIFF

.tif, .tiff


WEBP

.webp


SVG

.svg


ICON

.ico, .cur


GIF

.gif




Documents

pdf

.pdf


Word Doc

.doc, .docx,


Excel

.xls, xlsx, .xlsm


ppt

.ppt, .pptx. .pptm


text

.rtf, .txt




Video

avi

.avi


QuickTime

.qt, .qtc, .mov, .moov, .moov


MP4 video

.mp4


     MPEG video

      .mpg


Ogg video

.ogv


windows media video

.wmv, .asf


WebM video

.webm


      


Audio

aif

.aif, .aiff, .aifc


midi

.midi, .mid


Windows Audio

.wav


Ogg

.oga


WebM audio

.weba



Please Note: 

Maximum file size allowed:

- Videos - 4GB

- Documents - 100MB

- Audio - 100MB

- Images - 100MB


Other Media Uploads Supported:

Membership:

Course Videos:

Type

File Type


Video

avi


QuickTime


MP4 video


Ogg video


windows media video


WebM video

Please Note: 

Maximum file size allowed: 4 GB


Other Files:

When uploaded by clicking the "Add Files" option under each course,

All file types are allowed

Please Note: 

Maximum file size allowed: 50 MB


Forms and Survey:

Files can be uploaded in forms and surveys by adding custom fields


These files can be seen as form submissions or as contacts

All file types are allowed

Please Note: 

Maximum file size allowed: 50 MB




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