1. Sign up here:
2. Once you are in the location settings
Click on Email Services > Add Service > Select Sendgrid from the dropdown.
3. Head back to Sendgrid:
Click on Settings > API keys > create API Key
4. Type an API Key Name
Make sure API Key Permissions is Full Access
Click Create & View
5. Copy the highlighted API Key Created
6. Head back to HighLevel's Email Service tab
Username: apikey
Email: Your Sendgrid Login Email
Password: Paste the highlighted copied API Key here
Click Save
If you see this error
"https://sendgrid.com/docs/for-developers/sending-email/sender-identity/"
1. Head back to Sendgrid, make sure 2FA is setup
2. make sure your SendGrid Login email is verified as a single sender here
Create a sender here with your Sendgrid Login Email
Once it's verified, try integration again by clicking Save again in HighLevel:
Woot woot!
If you are getting an error when you send a test email on the conversation.
click the ⚠️(red triangle) icon to view more details about the error in the conversation
550 The from address does not match a verified Sender Identity. Mail cannot be sent until this error is resolved. Visit https://sendgrid.com/docs/for-developers/sending-email/sender-identity/ to see the Sender Identity requirements
When you mask the sender email, make sure the sender email matches with the SMTP integrated email, or make sure th sender email is verified with Sendgrid:
https://docs.sendgrid.com/ui/sending-email/senders
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