How to Purchase a Phone Number in a Sub-Account

Modified on Fri, 12 Jan 2024 at 11:27 AM

Step-by-step on how to purchase a phone number in a sub-account


1. At the top left, click here to switch to the sub-account where you want to purchase a phone number.

2. Once you are in the sub-account, click on Settings

3. Click on Phone Numbers

4. Click on Add Number

5. Select the Country you want to purchase the number for.


A regulatory bundle/Address is required if your agency resides outside the USA or Canada. 

Please Note:

Regulatory Bundles/Address are an industry-standard practice, not a HighLevel-specific requirement. 


If your sub-account is outside of the USA and Canada, we highly recommend that you complete the regulatory bundle/address registration for the best telephone experience.




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