We are excited to introduce a new "Account Creation" tab under Phone Integration settings, providing agencies with greater flexibility and control over sub-account configurations upon creation. This update empowers agency owners and admins to customize telephony settings at the point of sub-account creation, ensuring seamless setup and improved user experience.

Key Highlights:

Automatically Link Telephony System for New Sub-Accounts

Ensures seamless telephony integration upon sub-account creation.

Enhanced Sub-Account Settings Management

1. A2P Registration for Sub-Accounts with Rebilling Disabled

• Allows sub-account users to submit an A2P registration even if rebilling is off.

• If enabled, sub-accounts cannot take further action unless rebilling is activated.

2. Automatic Enablement of Number Intelligence & Validation (LC Phone Agencies Only)

• Number Intelligence: Provides smart number handling and validation

• Validation: Ensures compliance and reduces messaging errors.

Messaging Limit Customization

Agencies can set a messaging limit for new sub-accounts, choosing from:

1. Messaging Ramp (default)

• 250

• 500

• 1,000

Once a limit is set, sub-accounts exit the "Ramp" mode permanently.

Agencies can choose between:

• SMS-based limit or Segment-based limit

• Daily limit or Monthly limit

Why This Matters

Enhanced User Experience

• Streamlined sub-account setup with clear, customisable options.

• Reduces confusion and manual configuration post-creation.

Reduced Support Tickets & Faster Resolution

• Empowering admins and owners to manage configurations minimizes the need for external support.