Where and how to configure the Missed Call Text Back feature

Modified on Thu, 30 Nov, 2023 at 3:43 PM

Do you want to avoid missing important calls and potentially losing out on business opportunities? Marketingplex offers a convenient missed-call-text-back feature to help you stay on top of your game. This feature can quickly be enabled and allows you to send a text to missed calls automatically. This will ensure you take advantage of every chance to connect with your prospects or clients when they need you most.


In this how-to guide, we'll take you through everything you need to know to set up and use the Marketingplex missed-call-text-back feature, so you can streamline your communication and focus on growing your business. Let's get started!


When this setting is enabled, the system will automatically respond with a text message to any missed calls.  You can easily change the message that gets sent by visiting:  Settings > Business Profile > Missed Call Text Back, and editing the 'Missed Text Back Call Message'.


Testing:  Enter a mobile number in the field below and click the 'Send Test' button to see what the text will look like on a mobile device.  


Please Note:

The missed-call-text-back feature will trigger an SMS notification for every missed call, even if the caller tries multiple times within a brief timeframe.


Step-by-step to configuring the Missed Call Text Back feature


1. Click on "Settings"




2. Within the "Business Profile" tab, scroll down

Click on Missed Call Text Back modal and make any changes here you wish


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