Phone System - Additional Settings

Voice Calls 

Inbound Calls

Here, you can choose to Forward Calls to your Business Phone Number or ring the user assigned to the called number

Outbound Calls

Call Recording

You have the option to record all of your incoming/outgoing calls. There is an additional charge for recording calls and a storage fee for recorded calls.

• Call Recording ($0.0025 per minute of recording
  
  
• Call Recording storage ($0.0005 per minute of recording per month

Voicemail & Missed Call Textback

Incoming Call Timeout:
Call & Voicemail Settings

This is the default voicemail message for all numbers in the location unless customized under Team Management Settings.

This voicemail message will be played instead of the one by the phone carrier. We recommend a timeout of 20 seconds or less.

SMS Settings

Customize the SMS Customizations and Opt-out texts

Click Customize to edit the message